There's nothing frustrating like having a shiny new Surface Pro 4 not working. That's why we've gathered the most common concerns about the new professional tablet from Microsoft and provided you with effective measures to make your Pro 4 work fine again in the shortest possible time. Scroll down to find the issues, or use your browser's toolbar at the bottom to quickly skip through any possible problems you may have. Ideally, here below is the answer to your question.
Problem: Surface Pro 4 Type Cover is very slow
Solution:
A lot of different problems will slow your Surface Pro to a crawl. We recommend you start by taking a look through each of your open desktop applications and closing some of them. If the performance increases significantly, you've got too many applications running to accommodate your RAM-keep this in mind in the future.
We also recommend you search your disk space for the available storage. Search for "disk cleanup" in the Search box, that will pull up the Disk Cleanup, you can quickly clear up a little disk space. Launch it, select the file types that you don't mind removing and then launch the tool to remove unused files. Clear your Recycle Bin instead.
Problem: The touchscreen is not responding
Solution:
If the touchscreen is unresponsive, then you might have been frozen out. Try the basic steps such as cleaning your touchscreen down to clear off any grease. It sounds odd, but you must also turn off the device to see if they cause any unnecessary interference.
If you are still able to use your keyboard, restart the Surface by pressing the Windows logo key (with a keyboard). After this select Power using the Tab key. Hit Enter to open up the Power options and choose Restart using the arrow keys.
If your whole device is stuck, that's a different kind of issue. Do a manual reboot on the Surface Pro 4 Type Cover, go to Start Menu and choose to Shut Down. If you can't even do that, press the power button for about 30 seconds. When the Surface Pro shuts off, hold down the Power button and the Volume-Up button for 15 seconds at the very same time, then release both. Wait for another 10 seconds, and after that press the Power button to restart the device.
You may also try to reset the configuration of the touch-screen. To search for "Calibrate," use Windows Search. You'll then see the option "Calibrate the screen for pen or touch input," which you have to choose. If you are not able to select Reset, then to start the re-calibration test, tap "Yes" button.
Problem: The keyboard is not working
Solution:
If your Type Cover keypad doesn't respond anymore but your touchscreen works perfectly, then manually uninstall the keyboard and use the touchscreen to restart your device. Simply go to Start Menu, choose Power and choose Restart to restart your Surface Pro. Then re-connect your Type Cover and check the functionality again. Usually, that clarifies the issue.
If the problems continue, ensure that the software in your Pro is up to date. Go to the Start menu with the Windows logo to update, and then choose Settings and select Update & Security. Look here for an alternative that indicates Windows Update, and choose "Check for Updates."
If these problems still persist, you need to reach the professionals. Digital Hospital in Singapore offers repair for every smartphone, laptop, tablet or computer. Our team of experts is highly skilled and professional. Whenever you come across any issue with your Microsoft Surface Pro 4 Type Cover, reach Digital Hospital.
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